5G mobile is here! Get our soul mates 60GB 5G mobile plan for just $40/month! Make the switch today!
need a hand?
we’re here for our mates - choose any help option below
-
-
chat to us
-
5G mobile is here!
The latest evolution of the mobile network
5G (short for 5th Generation) is the latest mobile network evolution following 3G and 4G.
The 5G mobile network can hold up to 10 times the information-carrying capacity of the current 4G network.
Therefore, the 5G mobile network provides users with higher mobile data speeds¹, improved connection ability, and lower latency.
5G is now available on selected MATE mobile plans!
¹ MATE uses the Telstra Wholesale Mobile Network, learn more here. The network capability of MATE’s Soul Mates 150GB 5G plan has access to download speeds up to a speed cap of 250Mbps on 4G and 5G. Speeds may vary due to factors such as location, device capabilities, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. For more information, refer to our mobile plans page.
What you need to experience 5G
1
5G compatible handset
To take advantage of MATE's 5G network, you'll require a 5G handset
2
MATE 5G mobile plan
A MATE 5G-enabled mobile plan will give you access to 5G network speeds
3
5G network coverage
You'll need to be located in an area with 5G network coverage
Introducing our fastest 5G plan
Our Soul Mates 150GB 5G mobile plan, with faster speeds and more capacity to help you stay connected
DOUBLE DATA FOR 3 MONTHS
USE PROMO CODE: DOUBLEDATA
USE PROMO CODE: DOUBLEDATA
BUNDLE TO SAVE MORE
SAVE $10/MTH WHEN YOU ADD INTERNET
SAVE $10/MTH WHEN YOU ADD INTERNET
Great Mates
32GB 64GB Data*$35/month
*for the first 3 months, then reverts to 32GB/month
Enabled
(capped speeds apply)
Download speeds are capped at 100mbps on 4G and 5G
Read more on plan speeds
Read more on plan speeds
-
Data Banking 500GB of banked data
-
Unlimited talk and text to standard Aussie numbers
-
Unlimited International calls & SMS to 15 selected countries
-
eSIM available quick and simple activation with eSIM
Benefits of 5G
5G delivers higher mobile data speeds, improved connection ability, and lower latency
Download movies, music and other large files in minutes instead of hours
Increased bandwidth means faster mobile data speeds and less congestion
Quick response times between device means less lag and loading times
Connects automatically to the 4G network when needed, ensuring you stay online
Don't need that much data?
See our full range of 5G & 4G mobile plans here!
Select your mobile plan
BUNDLE TO SAVE MORE
SAVE $10/MTH WHEN YOU ADD INTERNET
SAVE $10/MTH WHEN YOU ADD INTERNET
Good Mates
$25/month
Enabled
4G data
Download speeds are capped at 100Mbps on 4G
Read more on plan speeds
Read more on plan speeds
Bundle an internet plan to save even more! Get a further $10 per month off our internet plans when you bundle your MATE mobile plan with a MATE internet plan!
Terms & conditions
BUNDLE TO SAVE MORE
SAVE $10/MTH WHEN YOU ADD INTERNET
SAVE $10/MTH WHEN YOU ADD INTERNET
Better Mates
$30/month
Enabled
4G data
Download speeds are capped at 100Mbps on 4G
Read more on plan speeds
Read more on plan speeds
-
Data Banking 500GB of banked data
-
Unlimited talk and text to standard Aussie numbers
-
Unlimited International calls & SMS to 15 selected countries
-
eSIM available quick and simple activation with eSIM
Bundle an internet plan to save even more! Get a further $10 per month off our internet plans when you bundle your MATE mobile plan with a MATE internet plan!
Terms & conditions
DOUBLE DATA FOR 3 MONTHS
USE PROMO CODE: DOUBLEDATA
USE PROMO CODE: DOUBLEDATA
BUNDLE TO SAVE MORE
SAVE $10/MTH WHEN YOU ADD INTERNET
SAVE $10/MTH WHEN YOU ADD INTERNET
Great Mates
$35/month
Enabled
(capped speeds apply)
Download speeds are capped at 100mbps on 4G and 5G
Read more on plan speeds
Read more on plan speeds
-
Data Banking 500GB of banked data
-
Unlimited talk and text to standard Aussie numbers
-
Unlimited International calls & SMS to 15 selected countries
-
eSIM available quick and simple activation with eSIM
Bundle an internet plan to save even more! Get a further $10 per month off our internet plans when you bundle your MATE mobile plan with a MATE internet plan!
Terms & conditionsSign up using the promo code DOUBLEDATA and activate a new Great Mates 32GB, Best Mates 50GB, Brilliant Mates 65GB, Elite Mates 100GB or Soul Mates 150GB 5G mobile plan (‘eligible plans’) between 8 November 2024 and 31 January 2025 (‘promotion period’) and receive Double Data upon activation and the first two bill cycle refreshes
Terms & conditions
DOUBLE DATA FOR 3 MONTHS
USE PROMO CODE: DOUBLEDATA
USE PROMO CODE: DOUBLEDATA
BUNDLE TO SAVE MORE
SAVE $10/MTH WHEN YOU ADD INTERNET
SAVE $10/MTH WHEN YOU ADD INTERNET
Best Mates
$40/month
Enabled
(capped speeds apply)
Download speeds are capped at 100mbps on 4G and 5G
Read more on plan speeds
Read more on plan speeds
-
Data Banking 500GB of banked data
-
Unlimited talk and text to standard Aussie numbers
-
Unlimited International calls & SMS to 15 selected countries
-
eSIM available quick and simple activation with eSIM
Bundle an internet plan to save even more! Get a further $10 per month off our internet plans when you bundle your MATE mobile plan with a MATE internet plan!
Terms & conditionsSign up using the promo code DOUBLEDATA and activate a new Great Mates 32GB, Best Mates 50GB, Brilliant Mates 65GB, Elite Mates 100GB or Soul Mates 150GB 5G mobile plan (‘eligible plans’) between 8 November 2024 and 31 January 2025 (‘promotion period’) and receive Double Data upon activation and the first two bill cycle refreshes
Terms & conditions
DOUBLE DATA FOR 3 MONTHS
USE PROMO CODE: DOUBLEDATA
USE PROMO CODE: DOUBLEDATA
BUNDLE TO SAVE MORE
SAVE $10/MTH WHEN YOU ADD INTERNET
SAVE $10/MTH WHEN YOU ADD INTERNET
Brilliant Mates
$45/month
Enabled
(capped speeds apply)
Download speeds are capped at 100mbps on 4G and 5G
Read more on plan speeds
Read more on plan speeds
-
Data Banking 1000GB of banked data
-
Unlimited talk and text to standard Aussie numbers
-
Unlimited International calls & SMS to 15 selected countries
-
eSIM available quick and simple activation with eSIM
Bundle an internet plan to save even more! Get a further $10 per month off our internet plans when you bundle your MATE mobile plan with a MATE internet plan!
Terms & conditionsSign up using the promo code DOUBLEDATA and activate a new Great Mates 32GB, Best Mates 50GB, Brilliant Mates 65GB, Elite Mates 100GB or Soul Mates 150GB 5G mobile plan (‘eligible plans’) between 8 November 2024 and 31 January 2025 (‘promotion period’) and receive Double Data upon activation and the first two bill cycle refreshes
Terms & conditions
DOUBLE DATA FOR 3 MONTHS
USE PROMO CODE: DOUBLEDATA
USE PROMO CODE: DOUBLEDATA
BUNDLE TO SAVE MORE
SAVE $10/MTH WHEN YOU ADD INTERNET
SAVE $10/MTH WHEN YOU ADD INTERNET
Soul Mates
$55/month
Enabled
(capped speeds apply)
Download speeds are capped at 250mbps on 4G and 5G
Read more on plan speeds
Read more on plan speeds
-
Data Banking 1000GB of banked data
-
Unlimited talk and text to standard Aussie numbers
-
Unlimited International calls & SMS to 15 selected countries
-
eSIM available quick and simple activation with eSIM
Bundle an internet plan to save even more! Get a further $10 per month off our internet plans when you bundle your MATE mobile plan with a MATE internet plan!
Terms & conditionsSign up using the promo code DOUBLEDATA and activate a new Great Mates 32GB, Best Mates 50GB, Brilliant Mates 65GB, Elite Mates 100GB or Soul Mates 150GB 5G mobile plan (‘eligible plans’) between 8 November 2024 and 31 January 2025 (‘promotion period’) and receive Double Data upon activation and the first two bill cycle refreshes
Terms & conditions
Why make the switch to MATE?
Transfer your mobile number
Australia's trusted network
Unlimited talk & text to standard Aussie numbers
No lock-in contracts, ever
Frequently asked questions
What is 5G?
5G stands for 5th generation mobile network. It is the latest generation of mobile network technology and the next mobile network evolution, following 3G and 4G technologies.
Do I need a 5G device/handset to access 5G?
Yes. You will require a compatible 5G phone that is not locked to another provider, and a MATE 5G-enabled mobile plan. You’ll also need to be in a Telstra Wholesale 5G coverage area.
You can view our 5G coverage map to see where 5G is available and if it’s not when it will be coming to your area!5G with MATE is only available in selected areas and with selected plans.
What are the benefits of 5G?
5G delivers the latest mobile network technology so that users will notice higher mobile data speeds, improved connection ability, and lower latency.
How fast is 5G?
The network capability of MATE’s mobile solution has access to download speeds of 10Mbps up to a speed cap of 250Mbps on 5G across 75% of the population. 5G upload speeds will typically be 1 to 40Mbps.
Speeds may vary due to factors such as location, device capabilities, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination.
How do 5G speeds compare to 4G and 3G?
On 4G, typical download speeds are 5 to 180Mbps, and upload speeds are 1 to 40Mbps, in 4G coverage areas. On 3G*, typical download speeds are 1.1 to 20Mbps, and typical upload speeds are 300kbps to 3Mbps.
In addition to faster speeds, 5G adds more capacity and aims to deliver improved latency. There’s more room for everyone on the network so connected devices can maintain higher data speeds even in crowded areas.
How do I get 5G?
To get 5G with MATE, you need:
• A 5G compatible mobile handset and/or device that is not locked to another provider
• A MATE 5G mobile plan
• To be in a 5G coverage area
5G is now available on selected MATE mobile plans!
Is 5G available in my area?
You can check 5G availability in your area on our mobile coverage map.
What if I don't have 5G?
Don’t fret! 5G devices will still use 4G, or 3G if 4G is unavailable. You won’t notice this, and it won’t affect your experience.
How will I know I have 5G coverage on my handset?
If you are in a 5G coverage area, a 5G symbol should appear on your device.
What happens when I am not in an area with 5G coverage?
Outside of 5G coverage, 5G devices will continue to use our 4G network, or 3G if 4G is unavailable.
Can a 5G phone use 4G?
Yes, when you are not in a 5G coverage zone, your phone will switch to 4G automatically.
Do I need a new SIM card?
No, you can use your existing MATE SIM card in a 5G phone even when you change your plan from a 4G plan to a 5G plan. There is no need to change your SIM.
Where can I purchase a 5G device?
5G phones can be purchased from all leading Australian electronics retailers, including JB Hi-Fi, The Good Guys and more.
More about 5G
MATE introduces 5G mobile!
MATE is proud to announce the release of our first 5G mobile plan, soul mates 60GB 5G. The plan provides 5G Coverage for a special introductory offer of $40 per month.
What are the benefits of 5G?
5G is the latest generation of mobile technology and is the next evolution of mobile networks following 3G and 4G. 5G technology brings three main benefits to the table.
5G vs 4G mobile networks
What are the differences between 5G vs 4G? What does this new generation of mobile technology and mobile networks do that the old ones don’t and how does that affect download speeds?
what our mates are saying about us
-
Mate are the only company that actually found my NBN connection. Literally every other provider could not find my property listing on the NBN database. They are compassionate to an individuals circumstance and try their best to work with you. Would highly recommend their services.
Jai N.
-
Customer service is incredible, super friendly and extremely helpful. You are talking with people that also speak fluent English which is a plus when trying to communicate over the phone. There really is no complications with this company, so easy to sign up, and even easier to end the contract. (I was moving overseas) but if I wasn't, I would be happy to stay with Mate.
Esther
-
Been with mate for almost a year now and I'm happy with the service provided and the price. Never experienced dropouts. I've moved house and the transition from one place to the other has been very smooth. Definitely recommend to others looking for a good service
Cosimo Vozza
-
I'm 74 years old and I couldn't easily connect with the internet at our new house. I was coming from an FTTP to an FTTN connection. The Technician who made it happen during my phone call was very patient, very understanding and above all very knowledgeable. YES, my lifeline has been restored. Thank you Mates.
davrown
-
Started on a 12mb connection. It was so easy to get connected. Mates had the job done in 1 day when optus had taken weeks until I gave up. Second month I wanted to go up to 25mb connection and mate explained that well. When I stuffed up the dates mate helped me fix that too (even though it was 100% my stuff up). Couldnt be happier with their customer service and ease of getting connected.
Jay
-
I received the modem within 3 days of the order and the set up was very simple. There was an issue with the NBN box as I use Wireless NBN. The call centre was very helpful. There were no lengthy on holds or overseas call centre experience. The issue was fixed quickly. we are very happy with the service
Yasas S.
