5G mobile is here! Get our soul mates 60GB 5G mobile plan for just $40/month! Make the switch today!
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What is 5G?
The latest evolution of the mobile network
5G (short for 5th Generation) is the latest mobile network evolution following 3G and 4G.
The 5G mobile network can hold up to 10 times the information-carrying capacity of the current 4G network.
Therefore, the 5G mobile network provides users with higher mobile data speeds¹, improved connection ability, and lower latency.
5G is now available on selected MATE mobile plans!
¹ MATE uses parts of Telstra’s 5G, 4G and 3G mobile networks. The network capability of MATE’s mobile solution has access to download speeds of 10Mbps up to a speed cap of 250Mbps on 5G across 75% of the population.
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What you need to experience 5G
1
5G compatible handset
To take advantage of MATE's 5G network, you'll require a 5G handset
2
MATE 5G mobile plan
A MATE 5G-enabled mobile plan will give you access to 5G network speeds
3
5G network coverage
You'll need to be located in an area with 5G network coverage
Introducing MATE 5G
Our new soul mates 60GB plan, powered by 5G to help you stay connected
$
60
month
Soul Mates
150GB data
5G enabled (capped speeds apply)
150GB of data per month
download speeds are capped at 250mbps on 4G and 5G
150GB of data per month
download speeds are capped at 250mbps on 4G and 5G
data banking
1000GB of banked data
1000GB of banked data
unlimited talk & text
to standard Aussie numbers
to standard Aussie numbers
unlimited international calls & sms
to 15 selected countries
to 15 selected countries
100% Australian support
with no contracts and no plan change fees
save when you bundle
bundle mobile and internet to save
postpaid mobile with no contracts
save when you bundle with an internet plan
unlimited local, national, and mobile calls
data banking on all plans
award-winning Aussie support
no plan change fees
Benefits of 5G
5G delivers higher mobile data speeds, improved connection ability, and lower latency
Download movies, music and other large files in minutes instead of hours
Increased bandwidth means faster mobile data speeds and less congestion
Quick response times between device means less lag and loading times
Connects automatically to the 4G network when needed, ensuring you stay online
Not in a 5G area yet? Don't fret!
If you're not in a 5G area yet, check out one of our great value 4G mobile plans!
select your plan
$
25
month
Good Mates
12GB data
4G data
12GB of data per month
download speeds are capped at 100Mbps on 4G
12GB of data per month
download speeds are capped at 100Mbps on 4G
data banking
500GB of banked data
500GB of banked data
unlimited talk & text
to standard Aussie numbers
to standard Aussie numbers
eSIM available
quick and simple activation with eSIM
quick and simple activation with eSIM
100% Australian support
with no contracts and no plan change fees
save when you bundle
bundle mobile and internet to save
more for less
Save $5/mth for every additional service you bundle
postpaid mobile with no contracts
save when you bundle with an internet plan
unlimited local, national, and mobile calls
data banking on all plans
award-winning Aussie support
no plan change fees
$
30
month
Better Mates
25GB data
4G data
25GB of data per month
download speeds are capped at 100Mbps on 4G
25GB of data per month
download speeds are capped at 100Mbps on 4G
data banking
500GB of banked data
500GB of banked data
unlimited talk & text
to standard Aussie numbers
to standard Aussie numbers
unlimited international calls & sms
to 15 selected countries
to 15 selected countries
eSIM available
quick and simple activation with eSIM
quick and simple activation with eSIM
100% Australian support
with no contracts and no plan change fees
save when you bundle
bundle mobile and internet to save
more for less
Save $5/mth for every additional service you bundle
postpaid mobile with no contracts
save when you bundle with an internet plan
unlimited local, national, and mobile calls
data banking on all plans
award-winning Aussie support
no plan change fees
$
35
month
Great Mates
32GB data
5G enabled (capped speeds apply)
32GB of data per month
download speeds are capped at 100mbps on 4G and 5G
32GB of data per month
download speeds are capped at 100mbps on 4G and 5G
data banking
500GB of banked data
500GB of banked data
unlimited talk & text
to standard Aussie numbers
to standard Aussie numbers
unlimited international calls & sms
to 15 selected countries
to 15 selected countries
eSIM available
quick and simple activation with eSIM
quick and simple activation with eSIM
100% Australian support
with no contracts and no plan change fees
save when you bundle
bundle mobile and internet to save
more for less
Save $5/mth for every additional service you bundle
postpaid mobile with no contracts
save when you bundle with an internet plan
unlimited local, national, and mobile calls
data banking on all plans
award-winning Aussie support
no plan change fees
$
40
month
Best Mates
50GB data
5G enabled (capped speeds apply)
50GB of data per month
download speeds are capped at 100mbps on 4G and 5G
50GB of data per month
download speeds are capped at 100mbps on 4G and 5G
data banking
500GB of banked data
500GB of banked data
unlimited talk & text
to standard Aussie numbers
to standard Aussie numbers
unlimited international calls & sms
to 15 selected countries
to 15 selected countries
eSIM available
quick and simple activation with eSIM
quick and simple activation with eSIM
100% Australian support
with no contracts and no plan change fees
save when you bundle
bundle mobile and internet to save
more for less
Save $5/mth for every additional service you bundle
postpaid mobile with no contracts
save when you bundle with an internet plan
unlimited local, national, and mobile calls
data banking on all plans
award-winning Aussie support
no plan change fees
$
45
month
Brilliant Mates
65GB data
5G enabled (capped speeds apply)
65GB of data per month
download speeds are capped at 100mbps on 4G and 5G
65GB of data per month
download speeds are capped at 100mbps on 4G and 5G
data banking
1000GB of banked data
1000GB of banked data
unlimited talk & text
to standard Aussie numbers
to standard Aussie numbers
unlimited international calls & sms
to 15 selected countries
to 15 selected countries
eSIM available
quick and simple activation with eSIM
quick and simple activation with eSIM
100% Australian support
with no contracts and no plan change fees
save when you bundle
bundle mobile and internet to save
more for less
Save $5/mth for every additional service you bundle
postpaid mobile with no contracts
save when you bundle with an internet plan
unlimited local, national, and mobile calls
data banking on all plans
award-winning Aussie support
no plan change fees
$
60
month
Soul Mates
150GB data
5G enabled (capped speeds apply)
150GB of data per month
download speeds are capped at 250mbps on 4G and 5G
150GB of data per month
download speeds are capped at 250mbps on 4G and 5G
data banking
1000GB of banked data
1000GB of banked data
unlimited talk & text
to standard Aussie numbers
to standard Aussie numbers
unlimited international calls & sms
to 15 selected countries
to 15 selected countries
eSIM available
quick and simple activation with eSIM
quick and simple activation with eSIM
100% Australian support
with no contracts and no plan change fees
save when you bundle
bundle mobile and internet to save
more for less
Save $5/mth for every additional service you bundle
postpaid mobile with no contracts
save when you bundle with an internet plan
unlimited local, national, and mobile calls
data banking on all plans
award-winning Aussie support
no plan change fees
Why make the switch to MATE?
Transfer your mobile number
Australia's trusted network
Unlimited talk & text to standard Aussie numbers
No lock-in contracts, ever
Frequently asked questions
What is 5G?
5G stands for 5th generation mobile network. It is the latest generation of mobile network technology and the next mobile network evolution, following 3G and 4G technologies.
Do I need a 5G device/handset to access 5G?
Yes. You will require a compatible 5G phone that is not locked to another provider, and a MATE 5G-enabled mobile plan. You’ll also need to be in a Telstra Wholesale 5G coverage area.
You can view our 5G coverage map to see where 5G is available and if it’s not when it will be coming to your area!5G with MATE is only available in selected areas and with selected plans.
What are the benefits of 5G?
5G delivers the latest mobile network technology so that users will notice higher mobile data speeds, improved connection ability, and lower latency.
How fast is 5G?
The network capability of MATE’s mobile solution has access to download speeds of 10Mbps up to a speed cap of 250Mbps on 5G across 75% of the population. 5G upload speeds will typically be 1 to 40Mbps.
Speeds may vary due to factors such as location, device capabilities, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination.
How do 5G speeds compare to 4G and 3G?
On 4G, typical download speeds are 5 to 180Mbps, and upload speeds are 1 to 40Mbps, in 4G coverage areas. On 3G*, typical download speeds are 1.1 to 20Mbps, and typical upload speeds are 300kbps to 3Mbps.
In addition to faster speeds, 5G adds more capacity and aims to deliver improved latency. There’s more room for everyone on the network so connected devices can maintain higher data speeds even in crowded areas.
How do I get 5G?
To get 5G with MATE, you need:
• A 5G compatible mobile handset and/or device that is not locked to another provider
• A MATE 5G mobile plan
• To be in a 5G coverage area
5G is now available on selected MATE mobile plans!
Is 5G available in my area?
You can check 5G availability in your area on our mobile coverage map.
What if I don't have 5G?
Don’t fret! 5G devices will still use 4G, or 3G if 4G is unavailable. You won’t notice this, and it won’t affect your experience.
How will I know I have 5G coverage on my handset?
If you are in a 5G coverage area, a 5G symbol should appear on your device.
What happens when I am not in an area with 5G coverage?
Outside of 5G coverage, 5G devices will continue to use our 4G network, or 3G if 4G is unavailable.
Can a 5G phone use 4G?
Yes, when you are not in a 5G coverage zone, your phone will switch to 4G automatically.
Do I need a new SIM card?
No, you can use your existing MATE SIM card in a 5G phone even when you change your plan from a 4G plan to a 5G plan. There is no need to change your SIM.
Where can I purchase a 5G device?
5G phones can be purchased from all leading Australian electronics retailers, including JB Hi-Fi, The Good Guys and more.
More about 5G
MATE introduces 5G mobile!
MATE is proud to announce the release of our first 5G mobile plan, soul mates 60GB 5G. The plan provides 5G Coverage for a special introductory offer of $40 per month.
What are the benefits of 5G?
5G is the latest generation of mobile technology and is the next evolution of mobile networks following 3G and 4G. 5G technology brings three main benefits to the table.
5G vs 4G mobile networks
What are the differences between 5G vs 4G? What does this new generation of mobile technology and mobile networks do that the old ones don’t and how does that affect download speeds?
what our mates are saying about us
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Mate are the only company that actually found my NBN connection. Literally every other provider could not find my property listing on the NBN database. They are compassionate to an individuals circumstance and try their best to work with you. Would highly recommend their services.
Jai N.
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Customer service is incredible, super friendly and extremely helpful. You are talking with people that also speak fluent English which is a plus when trying to communicate over the phone. There really is no complications with this company, so easy to sign up, and even easier to end the contract. (I was moving overseas) but if I wasn't, I would be happy to stay with Mate.
Esther
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Been with mate for almost a year now and I'm happy with the service provided and the price. Never experienced dropouts. I've moved house and the transition from one place to the other has been very smooth. Definitely recommend to others looking for a good service
Cosimo Vozza
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I'm 74 years old and I couldn't easily connect with the internet at our new house. I was coming from an FTTP to an FTTN connection. The Technician who made it happen during my phone call was very patient, very understanding and above all very knowledgeable. YES, my lifeline has been restored. Thank you Mates.
davrown
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Started on a 12mb connection. It was so easy to get connected. Mates had the job done in 1 day when optus had taken weeks until I gave up. Second month I wanted to go up to 25mb connection and mate explained that well. When I stuffed up the dates mate helped me fix that too (even though it was 100% my stuff up). Couldnt be happier with their customer service and ease of getting connected.
Jay
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I received the modem within 3 days of the order and the set up was very simple. There was an issue with the NBN box as I use Wireless NBN. The call centre was very helpful. There were no lengthy on holds or overseas call centre experience. The issue was fixed quickly. we are very happy with the service
Yasas S.
