{"id":5623,"date":"2019-02-01T07:00:35","date_gmt":"2019-01-31T20:00:35","guid":{"rendered":"https:\/\/www.letsbemates.com.au\/?p=5623"},"modified":"2020-07-21T12:59:09","modified_gmt":"2020-07-21T02:59:09","slug":"smart-home-device-wont-connect-wifi","status":"publish","type":"post","link":"https:\/\/mate.web.clickclick.media\/mate\/smart-home-device-wont-connect-wifi\/","title":{"rendered":"What to do when your smart home device won&#8217;t connect to wifi"},"content":{"rendered":"<p>The <a href=\"https:\/\/www.letsbemates.com.au\/mate\/smart-home\/\" target=\"_blank\" rel=\"noopener noreferrer\">smart home<\/a> is the home of the future, right?<\/p>\n<p>Home functions happen nearly automatically, as if by magic. Devices understand each other, and they can respond intuitively both to the environment and to your commands. Smart home devices are pretty amazing, and when they\u2019re working just right, it does feel a lot like we&#8217;re living in the future.<\/p>\n<p>But before you can live the magic, you have to get your devices set up and working properly. And sometimes this doesn\u2019t go as smoothly as you\u2019d expect. For starters, your smart device\u2019s smarts come from its connection to the Internet. If you\u2019re struggling to get your device connected to your Wi-Fi network, it\u2019s going to stay pretty dumb!<\/p>\n<p>Here\u2019s what to do when your smart home device won\u2019t connect to your Wi-Fi network.<\/p>\n<h2><strong>Step one: Reboot your router and modem<\/strong><\/h2>\n<p>I know, I know, it sounds too simple. You already know to start with this when your Internet service stops working. Does rebooting really help when your existing devices are surfing the web no problem and Netflix is playing on your TV? Yes, sometimes it does. Give it a try. Power down (or unplug) both devices. Wait a couple minutes, and then power them both back up again.<\/p>\n<p>The reasons why this could be are numerous and all fairly technical. Here\u2019s one example &#8211; sometimes a wireless router will fail to assign new IP addresses correctly. Devices that are already connected (and already have a working IP address assigned) work perfectly, but new devices don\u2019t work at all. When you reboot your router and modem, they re-establish their connections and the router usually starts assigning valid IP addresses again, automatically.<\/p>\n<p>Some of you are back in business already. Congrats, you\u2019re done with this guide! But if you\u2019re still having trouble, proceed to step two.<\/p>\n<p><b>    <div class=\"cta-nbn-facts\">\r\n        <a href=\"\/nbn\" class=\"inner-wrap\">\r\n            <div class=\"price\">\r\n                <div class=\"wrapper\">\r\n                    <span class=\"prefix\">$<\/span>\r\n                    <div class=\"amount\">65<\/div>\r\n                    <span class=\"suffix\">per month<\/span>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"details-wrap\" style=\"width: 100%\">\r\n                <div class=\"item\">\r\n                    <div class=\"info\">\r\n                        <h4 class=\"heading cta-link\">Crikey nbn 25\/5<\/h4>\r\n                        <p class=\"brief-info\">best plan for a small family (2-4 users)<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n                <div class=\"item\">\r\n                    <h4 class=\"heading\">unlimited<\/h4>\r\n                    <p class=\"details\">uncapped data<\/p>\r\n                    <span class=\"extra\"><\/span>\r\n                <\/div>\r\n                <div class=\"item\">\r\n                    <h4 class=\"heading\">47 mbps*<\/h4>\r\n                    <p class=\"details\">typical busy period download speed<\/p>\r\n                    <span class=\"extra\">*speeds may be lower on FTTN\/B, FTTC<\/span>\r\n                <\/div>\r\n            <\/div>\r\n        <\/a>\r\n        <div class=\"bottom\">\r\n            <div class=\"item\"><a target=\"_blank\" href=\"#\"><i class=\"far fa-file-pdf\"><\/i> download the full nbn\u2122 CIS here<\/a><\/div>\r\n            <div class=\"item\"><a target=\"_blank\" href=\"#\">Key Facts Sheet<\/a><\/div>\r\n            <div class=\"item\"><span class=\"more-info\"><a href=\"https:\/\/www.letsbemates.com.au\/nbn\/\">more information about speed<\/a> <i class=\"fas fa-question-circle\"><\/i><\/span><\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/b><\/p>\n<h2><strong>Step two: Reboot your smart home device<\/strong><\/h2>\n<p>It\u2019s a similar principle here. Whatever went wrong when you tried to connect before may have caused your smart home device to \u201cremember\u201d bad information (such as an invalid IP address). Now the network is back up and ready to go, but your smart home device is trying to reconnect using that bad info. When you reboot your smart home device, it should re-establish its connection with your network, without the bad info.<\/p>\n<h2><strong>Step two-and-a-half: Forget and\/or manually reconnect<\/strong><\/h2>\n<p>Depending on the device you\u2019re troubleshooting, you may have the option of \u201cforgetting\u201d your wireless network, similar to how you can do this on your smartphone. If you\u2019re still having trouble, try this, and then reconnect following whatever procedure your device uses to connect to a new network.<\/p>\n<p>This process is like an upgraded step two. You\u2019re forcing your device to forget everything it remembers about your home network and then setting up a new connection. Some smart home devices have a manual connection option, too. Look through your user manual and try this, if it\u2019s an option.<\/p>\n<h2><strong>Step three: Double-check that password<\/strong><\/h2>\n<p>Again, this seems too simple, but it trips up a lot of people. Entering the password for your Wi-Fi network can be a little tricky. You might be using a smartphone app or a website to do this. Double check that you\u2019ve typed the password correctly. Maybe even try that password on another device to be sure it\u2019s correct.<\/p>\n<h2><strong>Step four: Check the range<\/strong><\/h2>\n<p>Move your smart home device to a new location, one that\u2019s closer to your Wi-Fi router. If it suddenly starts working, then the range is your issue. You need to find a new home for the device, closer to your router.<\/p>\n<h2><strong>Step five: Perform a factory reset<\/strong><\/h2>\n<p>If all else fails, your last-ditch effort is to perform a factory reset on your smart home device. The method for doing this varies, so consult your user manual.<\/p>\n<p><strong>Wrapping up<\/strong><\/p>\n<p>Following these steps will very likely solve your <a href=\"https:\/\/www.letsbemates.com.au\/mate\/internet-connectivity\/\" target=\"_blank\" rel=\"noopener noreferrer\">connectivity problem<\/a>. If not, it\u2019s time to call in the pros.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The smart home is the home of the future, right? Home functions happen nearly automatically, as if by magic. Devices understand each other, and they can respond intuitively both to the environment and to your commands. Smart home devices are pretty amazing, and when they\u2019re working just right, it does feel a lot like we&#8217;re&#8230;<\/p>\n","protected":false},"author":1,"featured_media":5624,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[25],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What to do when your smart home device won&#039;t connect to wifi<\/title>\n<meta name=\"description\" content=\"If you\u2019re struggling to get your device connected to your Wi-Fi network, it\u2019s going to stay pretty dumb! 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