{"id":8177,"date":"2019-07-19T12:09:26","date_gmt":"2019-07-19T02:09:26","guid":{"rendered":"https:\/\/letsbemates.com.au\/mate\/?page_id=8177"},"modified":"2021-02-09T22:08:40","modified_gmt":"2021-02-09T11:08:40","slug":"fixed-wireless-mate-modem","status":"publish","type":"page","link":"https:\/\/mate.web.clickclick.media\/mate\/fixed-wireless-mate-modem\/","title":{"rendered":"fixed wireless – MATE modem"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/setup-guides.php","meta":[],"acf":{"steps_rep":[{"label":"step 1","content":"

locate the nbn\u2122 Fixed Wireless Network Termination Device (WNTD)<\/strong><\/h3>\n

Find the indoor nbn\u2122 Fixed Wireless Network Termination Device (WNTD) in your home. This will usually be installed in a garage or main living area, but may be located in an odd location such as a wardrobe, cupboard or underneath a staircase. Ensure you check your entire home for the WNTD including any unusual places that you may not expect.<\/p>\n

\"Nbn<\/p>\n"},{"label":"step 2","content":"

connect your modem\/router to the nbn\u2122 Fixed Wireless Network Termination Device (WNTD)<\/strong><\/h3>\n

You will need to plug your modem\/router into your nbn\u2122 Fixed Wireless Network Termination Device (WNTD) to connect your Internet service.<\/p>\n

First, ensure that the included power cable from the power port on the back of the Fixed Wireless Network Termination Device (WNTD) is plugged in and secure. Plug the other end of the power cable into a power wall outlet in your home and switch the powerpoint on.<\/p>\n

After a few minutes, you should notice the POWER, STATUS and ODU lights on the front of the WNTD turn solid green. You should also then have at least one SIGNAL STRENGTH light on (this will usually be flashing).<\/p>\n

If the STATUS or ODU lights on your nbn\u2122 Fixed Wireless WNTD remain red or are off, please contact our support team<\/a> for further troubleshooting.<\/p>\n

Now, take your modem\/router\u2019s power supply cable and use it to connect your modem\/router\u2019s power port to an electrical outlet. Switch the powerpoint on.<\/p>\n

\"Nbn<\/p>\n

Take your Ethernet cable (this is typically blue, yellow, grey or white) and plug one end into the required yellow port marked UNI-D on the back of the nbn\u2122 Fixed Wireless Network Termination Device (WNTD).<\/p>\n

The active UNI-D port would have been sent to you via email and SMS \u2013 in many cases, this is usually UNI-D 1 but may be another number such as UNI-D 2, UNI-D 3 or UNI-D 4.<\/p>\n

\"Nbn<\/p>\n

Plug the other end of this Ethernet cable into the WAN port on your modem\/router. This may also be labelled as INTERNET, WAN\/LAN or FIBRE.<\/p>\n

The Ethernet cable is larger than a telephone cable. DO NOT use the telephone cable to plug in your modem\/router to the nbn\u2122 Fixed Wireless Network Termination Device (WNTD).<\/p>\n"},{"label":"step 3","content":"

connect your MATE modem<\/strong><\/h3>\n

Your MATE modem comes pre-configured and does not require any setup. Simply ensure the supplied yellow Ethernet cable is plugged from the required yellow UNI-D port on your nbn\u2122 Fixed Wireless Network Termination Device (WNTD), into the blue WAN port on the back of your modem. Ensure the power cable is plugged into a power outlet and switched on.<\/p>\n

Your MATE modem\/router will begin broadcasting Wi-Fi as soon as it is plugged into power, turned on and has finished booting up. You can then connect your devices such as computers, phones and tablets via Wi-Fi.<\/p>\nWe highly recommend connecting to the 5GHz Wi-Fi network where possible as this has a much more powerful speed<\/a>\n

\"Mate<\/p>\n

Left: MATE TP-Link Archer VR1600v | Right: MATE NetComm NF18ACV<\/em>\n

The modem\u2019s Wi-Fi name and password is printed on the bottom of the modem. Depending on which MATE modem you have this will be referred to differently.<\/p>\n

MATE TP-Link Archer VR1600v:<\/p>\n